Automotive Technician Call Center Agent
Company: VirtualVocations
Location: Vista
Posted on: May 20, 2025
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Job Description:
A company is looking for an Automotive Technician Call Center
Agent (Remote).
Key Responsibilities:
Answer inbound calls and tickets for the Dealer Network, providing
automotive technical diagnostic direction
Resolve automotive issues through a defined six-step diagnostic
process and follow up on existing tickets until resolution
Communicate product issues to relevant teams and provide technical
support as needed
Required Qualifications:
High School Graduate; automotive technician or engineering
bachelor's degree preferred
Automotive Service Excellence Certifications (ASE)
At least 3 years of automotive repair experience
1-3 years of experience with electrification, BEV, PHEV, or Hybrid
vehicles preferred
Knowledge of diagnostic and repair tools and basic PC software
skills
Keywords: VirtualVocations, Lake Elsinore , Automotive Technician Call Center Agent, Sales , Vista, California
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