LakeElsinoreRecruiter Since 2001
the smart solution for Lake Elsinore jobs

Kiosk Manager-Wireless Sales Inside Costco

Company: Wireless Advocates
Location: Lake Elsinore
Posted on: March 8, 2020

Job Description:

US-CA-San FranciscoHeadquartered in Seattle, Washington, Wireless Advocates is a third-party provider of wireless products and services both online and in approximately 600 retail locations nationwide. Together with Fortune 100 channel partners and wireless carriers, our knowledgeable teams of on-site wireless professionals deliver high-value products and services, helping consumers connect and communicate every day.-- Wireless Advocates operates retail kiosks and online sales activities for our retail partners: Costco Wholesale, Army & Air Force Exchange Services (AAFES), Marine Corps Exchange (MCX), and Navy Exchange (NEX).POSITION SUMMARY--As a Kiosk Manager, you will be serving one of the nation's leading retailers. You'll work closely with your team to deliver outstanding sales results (both on a personal and team level), operational excellence and an exceptional member experience. From driving daily sales performance to meeting operational standards, you'll identify areas for improvement and, working with your District Manager and HR business partner as necessary, respond quickly to close the gaps. And, with the same focus, you'll celebrate success to reinforce your team's effort and accomplishments.--WHAT KIND OF LEADER ARE YOU?--You are the type of manager who others want to work for. You exhibit high levels of professionalism, set a good example with your own behavior and hold team members accountable for doing the same. You take pride in a well-maintained location and in providing exceptional member service. You establish and maintain effective working relationships with your team, peers, manager and Costco personnel. You communicate expectations and hold your team members accountable.--CORE RESPONSIBILITIES--Manages the successful operation of a Wireless Advocates-branded kiosk within a Costco warehouse with employees. The Kiosk Manager is responsible for recruiting new team members as necessary and ensuring that the location is properly staffed at all times. The Kiosk Manager is also responsible for achieving personal and team sales/profit contribution goals and meeting all operational standards, including staff training and development, employee engagement and retention, customer experience, loss prevention, safety, kiosk maintenance and team professionalism. Since this is a retail position, the Kiosk/Wireless Manager must work all required shifts on Friday, Saturday and Sunday.--General LeadershipModels appropriate, professional behavior consistent with the company's guiding principles and key tenets and holds team members accountable for the sameCommunicates all relevant information in a timely manner (i.e. promotions, inventory, etc.)Ensures all sales, operational and other SOPs standards are met and that all applicable SOPS are consistently executedMaintains an engaging work environment for our employees and the members we serve through effective coaching and critical conversationsCommunicates relevant information to team members in a timely and effective manner, including holding daily sales huddlesProactively identifies and addresses performance gaps--Develops and maintains effective working relationships with carrier reps and Costco managementResponds timely to customers, company employees and host store personnel, and ensures team members do the same; swiftly addresses member escalationsSales PerformanceConsistently meets or exceeds sales and performance expectations in each location, including personal and team sales goalsEnsures consistent execution of the company's GUESTS sales process by self and team membersUtilizes available reports/metrics to monitor performance and build individual development plansHolds team members accountable to all performance standards, minimizing or eliminating performance gaps with a sense of urgency, and partners with his/her District Manager and/or HR business partner as appropriateOperational PerformanceEnsures that the kiosk is clean and well-maintained at all times, that all pricing is current and accurate, that all POP is timely and accurately displayed and all required display fixtures are operableEnforces safety procedures--Consistently meets or exceeds, and holds team accountable for meeting or exceeding, all operational standards includingNon-negotiablesQuality of sale--Adherence to published work schedules, meal breaks and timekeepingSafetyTraining complianceRecruiting & SchedulingIn partnership with District Manager, recruits new team members consistent with core headcount budget to maintain a fully-staffed kioskWrites compliant schedules for team membersEnsures adequate coverage in order to prevent unstaffed locationsREQUIREMENTS--2+ years of experience working in a retail and/or customer service environment and at least 1 year managing others (commission sales experience a plus)Established reputation for honest/ethical leadership and leading by exampleIs customer obsessedEffective organizational and time management skills; strong attention to detailAbility to hold team members accountable, have crucial conversations and uphold company policies and operating proceduresEffective communication and interpersonal skillsSkilled at problem solving and conflict resolutionWell-developed ability to make sound decisionsStrong knowledge of common business applications (Web browsers, Outlook, Excel, Word, and PowerPoint, etc.).Ability to work a flexible schedule including varied shifts that include evenings, weekends and holidaysMust have high school diploma; BA or BS preferred and/or equivalent work experienceCOMPETENCIES--Customer focusEnsures accountabilityDirects workDrives resultsAttracts top talentCourageWORK ENVIRONMENTThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is required to regularly stand, walk, talk, see and hear. Of particular note is the requirement to continuously stand and walk on concrete floors without the ability to sit, except during scheduled meal and rest periods. The employee is occasionally required to stoop, kneel, crouch, reach, push, pull, lift or move up to twenty (20) pounds, grasp, and type. The employee is required to have close visual acuity to perform activities such as preparing and analyzing data and figures, extensive reading, and viewing a computer screen.----We've Got You Covered--Our people are our greatest asset. In addition to competitive pay, full-time employees receive the following benefits package:--Medical, Dental, and Vision coverage--Retirement Savings including 401(k) with company matchPaid vacation timeShort-term & Long-term disability insuranceEmployee Assistance Program 100% company paid$10,000 Life insurance policy 100% company paidFlexible Spending AccountsAs part of our standard hiring process for new employees, employment will be contingent upon successful completion of a background check.--Wireless Advocates, LLC is an equal employment opportunity employer. To find out more about us, visit our website at

Keywords: Wireless Advocates, Lake Elsinore , Kiosk Manager-Wireless Sales Inside Costco, Sales , Lake Elsinore, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Sales Jobs

Outside Sales Executive
Description: Overview The Outside Sales Executive is the catalyst behind Heartland's success as an organization. As a consultative sales professional, the Outside Sales Executive is responsible for driving revenue (more...)
Company: Heartland Payment Systems
Location: Los Angeles
Posted on: 04/1/2020

Sales Associate
Description: Developed in collaboration with industry-leading owners and operators, our scheduling, point of sale, and conversation platform was carefully designed to drive revenue, automate workflows, and convert (more...)
Company: Boulevard
Location: Los Angeles
Posted on: 04/1/2020

Internet Sales Associate
Description: ABOUT US Car repair delivered - A new way to repair your car in your driveway or at our shopBacked by Daimler AG, RepairSmith provides the most convenient car repair and maintenance. For the first time, (more...)
Company: RepairSmith
Location: Los Angeles
Posted on: 04/1/2020

Sales Executive, West Coast
Description: THE ORGANIZATION-- CSR Cosmetic Solutions Inc. CSR is a proven, stable leader in formulating and manufacturing skin care, color cosmetics and personal care products. --Throughout its 65-year history, (more...)
Company: CSR Cosmetic Solutions Inc.
Location: Los Angeles
Posted on: 04/1/2020

VP, Sales- Entertainment
Description: Team Leadership: Develop sound business practices built around sales strategy goal setting hiring/mentoring advising and training. Will be foremost responsible for personal and team revenue targets. (more...)
Company: Conversant
Location: Los Angeles
Posted on: 04/1/2020

Outside Sales Professional
Description: Outside Sales Professional br br Stop wasting your time losing and join our winning team Recently honored as Costco's 1 Sales Roadshow, Utah's Best Company to Work For, and Utah's Top 25 Fastest (more...)
Company: Traeger Wood Pellet Grills
Location: Los Angeles
Posted on: 04/1/2020

Retail Sales Manager
Description: Job Description br Purpose of role: br The Store Manager is responsible and accountable for managing all operational aspects of their store in order to maximize sales and profitability through exceptional (more...)
Company: Custom Comfort Mattress
Location: Los Angeles
Posted on: 04/1/2020

Regional Sales Director
Description: The Director, Sales reporting to the VP of Sales will be a key member of the Senior Commercial Leadership Team. They will collaborate closely with the Heads of Marketing, Market Access and other senior-level (more...)
Company: Vanguard Healthcare Staffing
Location: Los Angeles
Posted on: 04/1/2020

Outside Sales Account Executive
Description: Description Requirements: Clearent's Account Executives are at the forefront of our organization. They are the individuals that have helped Clearent become one of the fastest growing payment processors (more...)
Company: Clearent
Location: Los Angeles
Posted on: 04/1/2020

Inside Sales Agent
Description: 1500 Sign-on Bonus Well Known AAA Brand Products Excellent Earning Potential Paid Training We are seeking sales agents to professionally represent and sell AAA membership and insurance products.
Company: AAA
Location: Los Angeles
Posted on: 04/1/2020

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Lake Elsinore RSS job feeds