Contact Center Support Operator
Company: VirtualVocations
Location: Vista
Posted on: May 26, 2025
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Job Description:
A company is looking for a Contact Center Support Operator
I.
Key Responsibilities
Answer inbound calls and transfer callers to appropriate
destinations using established metrics and productivity
standards
Process on-call provider requests and handle emergency calls while
following prescribed protocols
Provide information to the public and perform data entry tasks
related to patient information and contact directories
Required Qualifications
High School Diploma or GED required
Minimum of 1 year of call or contact center experience or 2 years
of customer service experience
Experience in healthcare or a related field preferred
Emergency Medical Dispatch (EMD) certification preferred
Ability to handle stressful situations and function under
pressure
Keywords: VirtualVocations, Lake Elsinore , Contact Center Support Operator, Other , Vista, California
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