Product Implementation Specialist

Company: Andromeda Systems, Inc
Location: San Diego
Posted on: May 7, 2025

Job Description:

Careers At Andromeda Systems IncorporatedAre you ready for new challenges and new opportunities? Join our team!Current job opportunities are posted here as they become available.Andromeda Systems Incorporated (ASI) provides tools and services to assist Physical Asset Owners, Fleet Managers, and Military Program Managers in gaining critical insights into their equipment's performance, identifying system improvements, optimizing operations and support, making better business decisions, and achieving measurable life-cycle cost savings.ASI is seeking an experienced aircraft maintenance manager with excellent working knowledge of aircraft logs and records to serve as a product implementation specialist. This position is located in San Diego, CA.Responsibilities:

• Provide daily on-site customer support in leveraging the ASI aviation maintenance planning and management software solution in support of a fleet of Rotary Wing aircraft.
• Provide daily management and oversight of assigned client implementation project. Lead/facilitate meetings with internal team and client stakeholders.
• Serve as on-site customer support representative to facilitate customer's successful integration of software solution into daily business processes.
• Establish and maintain positive, professional working client relationships with primary focus on key stakeholders and decision makers.
• Set and manage client expectations through project work plans and effective communication.
• Ensure relevant training is provided to customer.
• Share information and feedback from customer with Product Implementation Team Manager pursuant to product enhancement and refinement of product vision and development strategy.Required Qualifications:
  • 5 years of experience in aviation-related area as an individual contributor.
  • 1+ year of experience managing team member assignments.
  • Associate degree and 5 years of experience as aviation maintenance manager or supervisor may be substituted for a Bachelor's degree.
  • Strong understanding of aviation maintenance admin and aircraft logbooks.
  • Experience in a customer-facing role providing product and/or services support.
  • Excellent verbal and written communication skills.Preferred Qualifications:
    • Experience working with/implementing software and enterprise asset management systems.
    • Project/process management experience.
    • Experience in customer relations and training.Work Authorization/Security Clearance:
      • Must be a U.S. Citizen.
      • Must be qualified to obtain a Secret Clearance.
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Keywords: Andromeda Systems, Inc, Lake Elsinore , Product Implementation Specialist, Other , San Diego, California