Customer Service Representative

Company: Rightway Site Services
Location: Lake Elsinore
Posted on: June 19, 2022

Job Description:

CUSTOMER SERVICE REPRESENTATIVE: Must possess good computer skills, knowledge of Microsoft Office (Excel, Work, Outlook, ect), strong interpersonal, verbal and written communication skills. Great organizational skills, detail oriented, motivated, be able to work unsupervised/ independently as well as with others in an office environment, be professional, ability to multi-task, ability to meet deadlines with minimum supervision. Opportunity to advance. Benefits. Bi-lingual a plus but not necessary. JOB DESCRIPTION: Customer Service is about helping people. Do everything you can to help the customer. Gather information from customers efficiently and accurately. Our goal in Customer Service is not to sell every person but rather to try and help and assist every customer. As a data entry and customer service specialist, you will likely spend most of the day on the phone with customers, either collection or offering them information. ESSENTIAL FUNCTIONS:Take ordersInput ordersPrepare trouble calls and route to appropriate depts.Prepare proposalsMake customer files, type labels and file as neededBack-up receptionist in answering telephone calls as neededAssist special events dept as needed with orders, trouble calls and pick upsQuoting prices as neededHelp with collections as needed

Keywords: Rightway Site Services, Lake Elsinore , Customer Service Representative, Hospitality & Tourism , Lake Elsinore, California