Call Center Associate - Team Leader
Company: Quality Mobile Home Services
Location: Lake Elsinore
Posted on: May 5, 2022
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Job Description:
Job DescriptionQuality Mobile Home Services in Lake Elsinore, CA
is looking to hire a full-time Call Center Associate – Team Leader
to oversee our call center team and ensure that our clients receive
the best customer service possible. Are you ready to move to the
next level in your call center career? Do you want to work for the
largest and fastest-growing mobile home contractor in the USA?
Would you like to be part of a company that trains you to succeed?
If so, please read on!This customer service position earns a
competitive wage of $16.00 - $18.00/hour, plus commission and
potential bonuses. We provide great benefits, including a
healthcare package after 90 days and weekly pay. If this sounds
like the right customer service opportunity for you, apply
today!ABOUT QUALITY MOBILE HOME SERVICESWe are a thriving general
contractor that specializes in repairs and remodels of mobile,
modular, and manufactured homes. Since 2014, we've been providing
top-quality services to customers in Lake Elsinore. We now
additionally serve northern California and multiple areas in
Arizona. We are a licensed, bonded, and insured full-service
contractor that handles everything from foundations, leveling,
flooring, plumbing repair, and re-piping, to cosmetic work and
more! From the roof to the foundation and everything in between,
one call does it all. In addition to countless satisfied customers,
we've been acknowledged by professionals on multiple occasions. We
are rated A+ by the Better Business Bureau and have earned a spot
on the INC 5000 list of fastest-growing private companies in the
US. Additionally, our company was named the GOLD Stevie® Winner:
American Business Award Company of the Year for construction in
2020.Because we want our employees to be successful and enjoy
working for us, we offer high-quality training, generous benefits,
and excellent pay. We strive to hire good people and give them the
tools to become great. If you're looking to join a team that's
supportive and optimistic, look no further!DAY IN THE LIFE OF A
CALL CENTER ASSOCIATE - TEAM LEADERAs a Call Center Associate –
Team Leader, you are both a team member and a coach. You answer
calls and emails from potential or current clients. But you also
help train and motivate the other associates on your team. Always
goal-oriented, you encourage your team members to set targets and
then do all you can to help each associate reach their potential.
Our call center hums along smoothly because of the growth mindset
you promote.Sometimes, one of your team members won't be able to
solve a problem by themselves and will turn to you for help. You
listen closely to the client and address the matter with the warm
professionalism that makes our clients glad they chose our company
for their mobile home needs. Hearing the satisfaction in a
customer's voice fills you with pride. You believe in what our
company has to offer and are happy to know that your customer
service and team lead skills play a big role in our
success!QUALIFICATIONS FOR A CALL CENTER ASSOCIATE - TEAM
LEADER
Job Posted by ApplicantPro
Keywords: Quality Mobile Home Services, Lake Elsinore , Call Center Associate - Team Leader, Hospitality & Tourism , Lake Elsinore, California
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