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Veterinary Receptionist

Company: Lake Elsinore Animal Hospital
Location: Lake Elsinore
Posted on: September 21, 2022

Job Description:

_ Lake Elsinore Animal Hospital is looking for professional, career minded Veterinary Receptionists who are growth oriented. We have a large customer and doctor network and growing, so our caseload is diverse, challenging, and fun! We have two_ _locations, all off the I-15, serving Southwest Riverside County. Our locations are located in Lake Elsinore and Norco. _ _We offer competitive compensation along with a comprehensive benefits package that includes medical/dental/vision, RVT License Reimbursement, Continuing Education, paid vacation, emergency childcare benefits, generous personal pet care discounts and more!_ We are looking for Receptionists that share our values! Our values are Full Commitment, Hospitality, Accountability, Diversity, Collaboration and Positivity. _MISSION: Strengthening the bond between people and their pets by caring for pets and the people who love them_ Requirements Excellent and professional communication skills, verbally and in writing Great listening skills with ability to handle complaints and unpleasant customers Ability to get along with customers and employees, on the phone and in person Proficient in Excel (Spreadsheets) and Word Proficient in Email Willing and able to work a flexible schedule Strong time management & Organizational Skills Minimum 1 year of veterinary experience, training or work related to the veterinary field. _Physical Requirements_ The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Allergies to animals must be controllable through medication The ability to sit or stand for the duration of 8-10 hours a day Ability to type 40 wpm Visual acuity sufficient to maintain accurate records, recognize people and understand written directions Ability to speak and hear sufficiently to understand and give information in person and on the phone Ability to work well under pressure Ability to lift up to 35lbs _Duties_ Greet all clients Use superior customer service Answer telephones Assist clients when checking in or out Verify and update client information, pet information and vaccine schedules Schedule appointments for exams, procedures and take medication refill requests Make boarding reservations Check in and out appointments for exams, run in backs, boarding, grooming and surgery Daily reconciliations and deposits Complete daily checklists Monitor front lobby and reception area in order to maintain a clean and organized area for clients Be willing and able to cover shifts, work evenings, weekends and overtime if requested by management Maintain a professional attitude and appearance at all times Must be client focused at all times Excellent and professional communication skills, verbally and in writing Great listening skills with ability to handle complaints and unpleasant customers Ability to get along with customers and employees, on the phone and in person Proficient in Excel (Spreadsheets),Word, Gmail and Google DocumentsJob Type: Full-timeSalary: $15.00 - $17.50 per hourBenefits: 401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Health savings account Life insurance Paid time off Referral program Vision insuranceJob Type: Full-timePay: $17.00 - $19.00 per hourBenefits: 401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Referral program Vision insuranceSchedule: 10 hour shiftApplication Question(s): We are looking to fill a full time position, our employees work four ten hour shifts a week. We are open 7 days a week. Do you have any specific days or hours that you are not available to work?Experience: Veterinary related: 1 year (Required)Work Location: One location

Keywords: Lake Elsinore Animal Hospital, Lake Elsinore , Veterinary Receptionist, Healthcare , Lake Elsinore, California

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