Operations Manager, Quality Assurance
Company: VirtualVocations
Location: Vista
Posted on: May 20, 2025
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Job Description:
A company is looking for an Operations Manager, Training &
Quality.
Key Responsibilities
Manage QA and eLMS tools, and conduct quality reviews with
actionable feedback
Collaborate with leadership to develop and deploy training modules
for customer support
Analyze quality data to drive continuous improvement in support
services
Required Qualifications
Proficiency in developing and delivering training in an eLMS
format
Experience analyzing data and generating actionable insights from
reports
Strong understanding of training and quality best practices
2-5 years of experience in designing and executing eLMS
training
Familiarity with privacy and security protocols, preferably in
healthcare
Keywords: VirtualVocations, Lake Elsinore , Operations Manager, Quality Assurance, Executive , Vista, California
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