Operations Manager - Asst. General Manager - Lake Elsinore, Ca
Company: Raising Cane''s
Location: Lake Elsinore
Posted on: January 12, 2021
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Job Description:
GENERAL SUMMARY: The Operations Manager -He/she has the primary
responsibility of supporting the General Manager in day to day
operations of the restaurant; conveying the Canes culture to
his/her Crewmembers and Customers; as well be a creative team
player who likes to work hard, have fun, and show sincere
dedication to Raising Canes. He/she will be responsible for
upholding Raising Canes standards for the Crewmember and Customers
experiences. He/she will responsible for leading shifts as well as
providing support in financial management, restaurant maintenance
and company initiatives. KEY RESPONSIBILITIES AND AREAS OF FOCUS :
Operations Management- Lead What We Do on each shift; at Raising
Canes What we do is serve the Perfect box, Fast, Friendly, Clean &
Have Fun Promote open communication between all levels of Crew in
the restaurant including: Shift Managers, Shift Captains, Trainers
and Crewmembers; lead the Canes Love program in the restaurant
which is howRaising Canes Respects, Recognizes and Rewards our
Crewmembers; assess areas of opportunity and recommend solutions or
develop plans to address restaurant or Crewmember issues; align
Shift Manager performance and Restaurant performance with company
standards; proactively manage operation of the restaurant to
include planning/forecasting of weekly sales, labor and COGs;
maintains restaurant cleanliness; identifies maintenance problems
and communicates problems to General Manager and Facilities
Department; leads monthly inventory counts and ensures weekly
vendor orders are made and properly received; lead achievement of
all performance metrics Business Management- Support the General
Manager in managing food and labor costs to increase Restaurant
profitability; lead restaurant to achieve financial goals set by
the Operations Leadership Team; identify issues that need addressed
, develop a plan to resolve issue and present findings/ suggestions
to the General Manager; lead the monitoring of spending on all
costs to include: contract services, repair and maintenance as well
as supply costs; write successful Crewmember and Shift Manager
schedules that set restaurant up for success and adequate sales
volume trends; support General Manager in writing of the business
plan for the restaurant. Maintains open communication with General
Manager, Operations Advisor and the Restaurant Support Office
Crewmembers People Management- Use company approved selective
hiring criteria to maintain a quality Crewmember roster; consults
with General Manager on all hiring decisions; train and develop
Shift Managers and Crewmembers to improve the quality of the
restaurant operation; support the professional development of the
Shift Managers and Crewmembers; draft performance plans for Shift
managers and share information with General Manager; lead follow up
on all performance plans delivered; lead and execute all new
Crewmember and Shift Manager orientations Project Support -
Understand the purpose, intent, rationale, mechanics, requirements
and desired results of all company driven programs and initiatives;
actively collaborate, organize and support program implementations
at the restaurant level; support General Manager with execution of
the restaurants local marketing plans ADDITIONAL REQUIREMENTS: The
intellectual and physical demands described below are
representative of what must be met by Crewmembers to successfully
perform the essential functions of this job.Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions. Minimum of High School Diploma
or equivalent required, some College preferred Must be 18 years of
age or older Proficient in a variety of technology systems,
especially Microsoft Office (Word, Excel, Outlook) On occasion, may
be required to lift and carry, push or pull heavy objects up to
fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach
and grasp objects QUALIFICATIONS: Ability to lead, motivate, and
empower the Canes Crewmembers Ability to align Crewmembers with
Raising Canes culture by balancing hard work and having fun Ability
to manage basic tasks; the restaurants Crewmembers and fiscal
operations Takes initiative Has excellent verbal and written skills
Ability to recognize problems and problem solve Ability to set
goals and convert plans into action Knowledge of Labor Laws
Knowledge and skills in staffing, scheduling, people and cost
management New Restaurant opening experience a plus 3 years
restaurant or retail management preferred Connect With Us Not ready
to apply? Connect with us for general consideration. by Jobble
Keywords: Raising Cane''s, Lake Elsinore , Operations Manager - Asst. General Manager - Lake Elsinore, Ca, Executive , Lake Elsinore, California
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